New Delhi, December 11, 2025: afaqs! Customer First Summit harnessing the power of CX – partners with KARIX, EXOTEL, SALESFORCE, TABLE SPACE, LOCOBUZZ AND DAIOM was held at Aloft, Aero city.
The following agenda was discussed in the Summit:
The Moments that matter: Real-Time CX in an instant economy.

The connected customer: Aligning Marketing, Experience and Tech to deliver seamless journeys

AI and the Human Touch: Striking the right balance in customer experience.

Rewiring Healthcare: How Mar Tech is powering the next generation of patient experience

Beyond the first sale: Maximizing customer lifetime value in a competitive market.

Fireside chat: Designing for Bharat: CX innovation beyond the Metros.

